AWU

All Webbed Up

How a Brisbane digital agency automated their operations with BitBit

Marketing AgencyBrisbane, Australia
10+Hours/week savedTime reclaimed from manual admin
5AI agents activeRunning simultaneously
< 2 minLead responseFrom inquiry to drafted reply
30+Clients managedAll serviced through BitBit

The Challenge

Andy Taleb runs All Webbed Up, a digital marketing agency in Brisbane. His team manages multiple client accounts -- proposals, content calendars, invoicing, and lead generation across dozens of active clients.

The problem was not a lack of tools. It was a lack of time. Andy was spending hours each day on admin instead of client work. Leads were going cold because response time was too slow. Invoicing happened at 9pm because the rest of the day was consumed by delivery. Client context was scattered across email, WhatsApp, and project tools.

The agency needed a system that could handle the operational overhead automatically -- not another dashboard to check, but something that could act on its own.

The Solution

BitBit was configured with agency-specific agent roles, each handling a different operational function. Andy set autonomy levels per role -- some run fully on autopilot, others co-pilot with human approval for high-stakes actions.

SentryMonitors all channels for urgent items -- client complaints, server alerts, payment failures. Runs on autopilot.
Channel TriageEvery email and WhatsApp message classified, prioritized, with suggested actions ready for review.
Invoice Flow"Invoice Dave for the White House RE work" -- BitBit knows who Dave is, what the work was, and the rate. Co-pilot mode for approval.
Lead SwarmNew inquiry comes in, qualified and scored within minutes. Draft response ready for high-confidence leads. Autopilot for fast leads.
Proposal BotMeeting transcript goes in, branded proposal comes out. Handles the formatting, scope, and pricing automatically.

The Results

50+Messages triaged dailyAcross email and WhatsApp, classified and routed automatically
15-20Invoices automated monthlyClient invoices generated via natural language commands
< 2 minLead response timeFrom hours to under two minutes for qualified leads
10+Admin hours reclaimedPer week, redirected from manual ops to client delivery

“This thing can be sold to a marketing agency worldwide and they’d probably jump at it. It just handles everything.”

Andy Taleb -- Founder, All Webbed Up

What's Next

All Webbed Up is expanding their automation with BitBit's Growth tools -- SEO Monitor for tracking client rankings, Content Creator for scaling blog output, and Tender Hunter for catching new government and enterprise opportunities before competitors.

See how BitBit works for agenciesStart your trial